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FAQ TCS campsites
Here you will find answers to frequently asked questions about your stay with TCS Camping.
Availability
Which pitches or glamping accommodations are available last minute?
Are there any glamping accommodations with their own sanitary facilities and/or kitchen?
Are there any seasonal pitches available and where can I reserve one?
Booking
Can I book multiple stays at the same time online? How?
Why can’t I choose a specific pitch when I book online? Can I select the pitch number?
I can't book online because I don’t have a credit card – what should I do?
Do I need to reserve a pitch or can I simply drop by?
Are there any booking fees?
Do I need to put down a deposit?
What is the cancellation policy?
Is there a minimum stay?
Camping Card International
Why do I need to reorder my Camping Card International every year?
Where can I order the Camping Card International (CCI) and the Camping Key Europe (CKE) online?
I can’t order the card online. Who should I contact?
Opening times
When is Reception open?
What should I do if I arrive outside of the opening times?
Check-in/Check-out
What are the earliest and latest times that I can check in/check out?
Is it possible for me to check out later?
Dogs
Are dogs allowed?
Vouchers
Are vouchers available and how can I order them?
I don’t have a credit card or I was unable to complete my voucher order online. What can I do?
Food and shopping
Is there food available at the campsites? Is there a restaurant or a shop?
Winter camping
Are there any campsites that are open all year?
TCS Camping membership
What does a camping membership cost and what are the benefits?
Stop&Go
I saw that there is a Stop&Go offer for CHF 25. What are the conditions?
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